Glencoe Regional Health Services (GRHS) opened a new Urgent Care department on its Glencoe campus at 8 am, Monday, March 31. The Urgent Care center provides walk-in care for minor illnesses and injuries from 8 am to 7:30 pm, seven days per week. No appointments are needed. Patients should enter through the hospital dome and check in at the Emergency Room (ER) desk.
“Urgent Care is a convenient way to get immediate care for minor health concerns after clinic hours or when a same-day appointment with your primary care provider is not available,” said Jon Braband, FACHE, president and CEO of GRHS. Braband noted that because the Urgent Care center provides walk-in care seven days a week, GRHS has discontinued its Same Day Clinic and Saturday morning clinic hours, both of which required patients to make advance appointments.
Walk-in care for minor illnesses and injuries
The GRHS Urgent Care center provides care for a wide variety of minor illnesses and injuries, including: allergic reactions; animal bites; broken bones and noses; bruises; burns; coughs; cuts; diarrhea; earaches; insect bites and stings; nausea; scrapes; sinus infections; skin rashes; sore throats; sprains and strains; toothaches; upper respiratory infections and urinary tract infections.
Urgent Care is staffed by certified physician assistants and certified nurse practitioners. Interpreter services also are available.
Anyone older than 18 months of age can be seen in Urgent Care. Infants and toddlers under 18 months of age who need immediate care should be seen by their primary care provider, another provider in the clinic or go to the Emergency Room.
Location near ER adds convenience
“Because the Urgent Care center is located next to our Level III trauma center ER, we can easily move someone from Urgent Care to the ER for a higher level of care if their condition warrants it,” said James Jessen, MD, GRHS director of emergency medicine.
It is not necessary to have an established relationship with a GRHS primary care provider in order to receive care in the GRHS Urgent Care center. Services provided in the GRHS Urgent Care center will be documented in the patient’s electronic medical record should the patient need follow-up care from his or her primary care provider.
Despite Urgent Care’s location next to the ER, medical services provided in Urgent Care are billed at the same rates as medical services provided in the clinic. ER services are usually much more expensive than clinic services.
Glencoe Regional Health Services was founded in 1941. It includes a primary-care clinic, 25-bed critical access hospital, a 110-bed nursing home and a 40-unit independent senior housing complex in Glencoe, and outpatient clinics in Lester Prairie and Stewart. For more information, visit www.grhsonline.org.